The workshop will introduce basic and general concepts of electronic records management. One of the biggest challenges facing records and office managers today is the complexity of issues surrounding the management of electronic records. The manager's goal should be to determine the most efficient way to manage electronic records so that access for their entire retention period is ensured.

There are growing legal, audit and compliance requirements and issues for managing vital business documentation, records and information. Business documentation like contracts, financial records, project information and signed paper hardcopy documents are growing massively each year for all businesses and organisations.